Day 1: MBB Role & Deployment Goals
- MBB role & interactions
- MBB core competencies
- Building your PDP
- Company presentations – sharing current status, challenges and deployment models
- Building a learning network
Day 2: Inspirational Change Leadership
- Behavioural aspects of change
- Anticipating impact of change
- Legacy vs personality
- Kotter’s Model & ADKAR
- Experience & lessons learned
- Promoting a change culture
- Leadership style
- Role modelling for success
Day 3: Coaching Skills
- Styles of coaching/ mentoring
- Core coaching skills
- Giving & receiving feedback
- A structure for coaching/mentoring
- Non-verbal behaviours & building rapport
- Skills practice
Day 4: Adult Educator
- Learning process & styles
- Effective facilitation & tools
- Application in MBB role
- Learn Teach Learn Concept
- Short presentation delivery
- Receiving/providing feedback
- Lessons learnt for next time
Day 5: Deploying a New LSS Programme
- Designing your deployment
- Alternative models
- Aligning with business goals
- Hoshin Kanri / X-Matrices
- Common challenges
- Building a business case
- Scanning the environment and analysing risk
Day 6: Managing Existing Programmes
- MBB as performance manager
- Setting programme metrics
- Resources, people, communication
- Maintaining a project pipeline
- Principles beyond DMAIC
- Building sponsorship
- Tracking and reporting benefits